Help & FAQs
Questions, answered
Need help finding the right product or placing an order? Browse our frequently asked questions below.
Do you ship internationally?
We currently ship throughout the United States and Canada.
How do I find the right size?
Every product page includes a detailed size guide.
What is your happy pet promise?
If your pet doesn’t love their new essential, send it back within 30 days for a simple return or exchange.
When will my order ship?
Most orders leave our studio within 1–2 business days. Standard shipping takes 3–5 business days.